Terms of Service

Last Updated: 01 October 2025

1. Introduction and Acceptance

Welcome to Mile High Ministries. These Terms of Service (“Terms”) constitute a legally binding agreement between you and Mile High Ministries, a Colorado 501(c)(3) nonprofit organization (Tax ID 84-0782214).

Our Mission

Mile High Ministries seeks God’s peace for our city through the creative, compassionate, and prayerful development of people and communities. Since 1988, we have put our mission into action through supportive housing, leadership development, and local initiatives that strengthen our neighbors’ capacity to thrive.

Agreement to Terms

By accessing our website at milehighmin.org, using our services, participating in our programs, making donations, volunteering, or subscribing to our communications, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you do not agree to these Terms, you may not use our services or access our website.

Authority to Accept

If you are accepting these Terms on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

Our Right to Modify

We reserve the right to modify these Terms at any time. Material changes will be communicated through our website, email, or text message to affected users. Your continued use of our services after changes become effective constitutes acceptance of the modified Terms.

2. Definitions

For purposes of these Terms:

“Mile High Ministries,” “we,” “us,” or “our” refers to Mile High Ministries, Inc., a Colorado nonprofit corporation.
“You” or “your” refers to any individual or organization accessing our services, website, or programs.
“Services” includes all programs, activities, communications, and offerings provided by Mile High Ministries, including:
- Joshua Station (transitional housing program for families experiencing homelessness)
- Clara Brown Commons (affordable housing community)
- Abundant Ground (land and building development initiative)
- Website and digital communications
- Fundraising and donor services
- Volunteer opportunities
- Community events and programs
“Program Participant” refers to any individual or family enrolled in our housing or support programs.
“Donor” refers to any individual or organization that makes financial contributions to Mile High Ministries.
“Volunteer” refers to any individual providing unpaid services to Mile High Ministries.
“Content” includes all text, images, videos, audio, data, information, and materials available through our services.

3. Who May Use Our Services

Age Requirements

General Website Use: You must be at least 13 years old to use our website independently.

Program Services: Age requirements vary by program. Joshua Station serves families with children. Clara Brown Commons has minimum age requirements for primary leaseholders as specified in housing agreements.

Donations: You must be at least 18 years old (or the age of majority in your jurisdiction) to make donations independently.

Volunteers: Minimum age requirements vary by volunteer role. Youth volunteers under 18 require parental consent.

Legal Capacity

You represent that you have the legal capacity to enter into these Terms. If you are accepting these Terms on behalf of a household or family, you represent that you are authorized to bind all household members to these Terms as they relate to program participation.

Account Security

If you create an account with us (for donations, volunteer coordination, or other purposes), you are responsible for:

Maintaining the confidentiality of your account credentials
All activities that occur under your account
Notifying us immediately of any unauthorized access

4. Program Services and Eligibility

Application Process

Application for our programs (Joshua Station, Clara Brown Commons) is subject to eligibility requirements, availability, and selection criteria established by Mile High Ministries and applicable funding sources.

We do not guarantee:

Acceptance into any program
Specific timing for placement
Particular housing units or locations

Eligibility Determinations

Program eligibility is determined based on:

Income requirements
Family composition
Housing history
Legal status
Other criteria specific to each program and funding source

Mile High Ministries reserves the right to:

Request documentation to verify eligibility
Decline applications that do not meet program requirements
Establish waiting lists when programs are at capacity
Modify eligibility criteria to comply with funding requirements

Program Participation Requirements

If accepted into a program, you agree to:

Comply with all program rules, housing agreements, and community standards
Participate in required case management and support services
Maintain your housing unit in accordance with lease or residency agreements
Respect the rights and dignity of other residents, staff, and volunteers
Attend required meetings, appointments, and program activities
Work toward self-sufficiency goals as outlined in your service plan

No Guarantee of Outcomes

While we provide comprehensive support services, we cannot guarantee:

Specific outcomes (employment, housing stability, etc.)
Results from referrals to external service providers
Resolution of all challenges you may face

Your success depends on many factors, including your active participation, external circumstances, and coordination with multiple service systems.

Program Termination

Mile High Ministries may terminate program participation for:

Violations of program rules or housing agreements
Threatening or violent behavior
Illegal activity on program premises
Non-compliance with program requirements
Other reasons specified in program-specific agreements

Termination procedures will follow applicable laws, lease agreements, and due process requirements.

5. Text Message Communications

Your Consent to Receive Text Messages

By providing your mobile phone number to Mile High Ministries and opting in to receive text messages, you expressly consent to receiving text messages from us at the number you provide.

Types of messages you may receive:

Program Services: Appointment reminders, program updates, case management communications, emergency notifications
Community Engagement: Event invitations, volunteer opportunities, community updates
Fundraising: Donation appeals, impact updates, giving campaigns (only if you specifically opt in)
Administrative: Account notifications, service announcements

Message Frequency and Content

Program Participants: Message frequency varies based on your current program participation and service needs. You may receive multiple messages per week during active case management.

Supporters and Volunteers: Typically 2-4 messages per month for general updates and event invitations.

Emergency Communications: Sent only when necessary for health, safety, or critical program information to current program participants.

Message Content Standards: All messages will be:

Relevant to your relationship with Mile High Ministries
Appropriate for our mission and your interests
Free from spam, advertisements, or third-party promotions
Sent only to those who have provided consent

Carrier Charges and Technical Requirements

Your Responsibility:

Message and data rates may apply according to your mobile carrier plan
Standard messaging rates from your wireless carrier apply to all messages
Mile High Ministries is not responsible for carrier charges

Technical Requirements:

Compatible mobile device with active service
Mobile carrier that supports text messaging
Accurate and current phone number on file
Notification to us of any phone number changes

Your Right to Opt Out

You may stop receiving text messages at any time using any of these methods:

Text Reply – Send any of these words:

STOP
QUIT
CANCEL
UNSUBSCRIBE
END
OPT-OUT

Other Methods:

Phone: Call (303) 839-5198
Email: info@milehighmin.org
In Person: Speak with your Family Advocate, case manager, or any staff member
Natural Language: We honor requests like “please remove me,” “no more texts,” or similar phrases

Opt-Out Processing Timeline

Processing Time: We will remove you from messaging lists within 10 business days
Confirmation: You will receive one final message confirming your opt-out request
Future Messages: After confirmation, no additional promotional or general messages will be sent
Emergency Exception: Current program participants may still receive critical safety or emergency notifications

IMPORTANT: Opting out of text messages does NOT affect:

Your ability to participate in Mile High Ministries programs
Your eligibility for housing or support services
Your case management or other program benefits
Your right to make donations or volunteer

Service Limitations and Liability for Text Messaging

Delivery Limitations:

Mile High Ministries makes reasonable efforts to deliver text messages reliably, but we cannot guarantee delivery due to factors beyond our control:

Mobile carrier network outages or disruptions
Device technical problems or compatibility issues
Phone number changes or service disconnections
System maintenance or technical updates
Wireless provider filtering or blocking

Limited Liability:

By using our text messaging services, you acknowledge and agree that:

Message delays or failures may occur without our fault
Mile High Ministries is not liable for consequences of delayed, failed, or undelivered messages
Text messaging should not be your sole method for time-sensitive communications
For urgent matters, you should call us directly at (303) 839-5198

NOT Emergency Services:

Text messaging is NOT intended for emergency communications requiring immediate response. In emergencies:

Call 911 for police, fire, or medical emergencies
Call (303) 839-5198 during business hours for urgent program matters
Contact your local emergency services for immediate safety concerns

Data Handling for Text Messaging

Text message communications are subject to our Privacy Policy. We:

Collect and store your mobile number and consent records
Protect your information with appropriate security measures
Will NEVER share your mobile number with third parties for their marketing
Maintain records as required by applicable regulations
Process opt-out requests permanently

Regulatory Compliance

Mile High Ministries complies with all applicable regulations governing text messaging:

Telephone Consumer Protection Act (TCPA)
A2P 10DLC registration requirements
The Campaign Registry guidelines
CTIA Messaging Principles and Best Practices
FCC consumer protection rules

Text Messaging Terms Modifications

We may modify our text messaging services, including:

Types of messages sent
Frequency of communications
Technical platforms or providers
Available opt-out methods

You will receive advance notice of material changes through text message, email, or website announcement.

6. Website Use and Conduct

Permitted Uses

You may use our website to:

Learn about our programs and mission
Apply for services or volunteer opportunities
Make donations
Subscribe to communications
Access resources and information

Prohibited Conduct

You may NOT:

Use our website for any illegal purpose or in violation of any laws
Attempt to gain unauthorized access to our systems, accounts, or networks
Interfere with or disrupt the operation of our website or servers
Transmit viruses, malware, or other harmful code
Collect information about other users without their consent
Impersonate Mile High Ministries or any person or organization
Post or transmit offensive, threatening, defamatory, or inappropriate content
Use automated systems (bots, scrapers) to access our website without permission
Reverse engineer, decompile, or disassemble any aspect of our website
Violate the intellectual property rights of Mile High Ministries or third parties

Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only. We do not endorse, control, or assume responsibility for:

Content on third-party websites
Privacy practices of external sites
Accuracy or reliability of third-party information
Products or services offered by third parties

Use third-party websites at your own risk.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable website functionality
Remember your preferences
Analyze website traffic and usage
Improve user experience

You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.

7. Donations and Financial Transactions

Tax Deductibility

Mile High Ministries is a 501(c)(3) tax-exempt organization (Tax ID 84-0782214). Donations are generally tax-deductible to the extent permitted by law.

You are responsible for:

Consulting your tax advisor about deductibility
Maintaining donation receipts for tax purposes
Understanding IRS requirements for charitable contributions

We provide:

Acknowledgment letters for donations as required by IRS regulations
Year-end donation summaries for tax filing purposes

Donation Processing

Payment Methods: We accept donations via:

Credit/debit cards
ACH/bank transfers
Checks mailed to our office
Stock or securities transfers
Other methods as available

Third-Party Payment Processors: We use secure third-party payment processors. By making a donation, you agree to the terms and privacy policies of those processors.

Security: We implement industry-standard security measures, but we cannot guarantee absolute security of payment information during transmission over the internet.

Donation Policies

Refunds: Donations are generally non-refundable. If you believe an error has occurred:

Contact us within 30 days at (303) 839-5198 or info@milehighmin.org
Provide documentation of the error
Refund decisions are made at our sole discretion

Recurring Donations:

You may set up recurring monthly or annual donations
You can modify or cancel recurring donations at any time by contacting us
We will attempt to process recurring donations on the scheduled date
If processing fails, we will notify you and may retry the transaction

Designated Donations:

You may designate donations for specific programs or purposes
If a designated program is discontinued or fully funded, we reserve the right to use your donation for similar purposes or our general mission
We will make reasonable efforts to honor designations

Fundraising Events

Participation in fundraising events (galas, auctions, walks, etc.) may be subject to additional terms specific to each event, including:

Registration requirements
Liability waivers
Conduct standards
Cancellation policies

8. Volunteer Services

Volunteer Relationship

Independent Relationship: Volunteers are not employees, agents, or representatives of Mile High Ministries. The volunteer relationship does NOT create:

Employment rights
Employee benefits
Workers’ compensation coverage (in most circumstances)
Authority to bind Mile High Ministries in contracts

At-Will Relationship: Either you or Mile High Ministries may terminate the volunteer relationship at any time, with or without cause or notice.

Volunteer Requirements

Before Volunteering:

Complete volunteer application and orientation
Provide emergency contact information
Sign liability waivers and photo release forms
Complete background checks (for certain volunteer roles involving vulnerable populations)
Provide proof of required vaccinations or health screenings (for certain roles)

During Volunteer Service:

Follow all Mile High Ministries policies and procedures
Respect confidentiality of program participants and organizational information
Maintain appropriate boundaries with program participants
Report concerns about safety, abuse, or policy violations to staff immediately
Use provided equipment and resources appropriately
Represent Mile High Ministries professionally

Background Checks

Certain volunteer positions require background checks, including:

Volunteers working directly with children or vulnerable adults
Volunteers with access to financial information or systems
Volunteers with keys or unsupervised access to facilities
Other positions as determined by Mile High Ministries

By volunteering in these positions, you consent to background checks and agree to provide necessary information.

Liability and Insurance

Your Assumption of Risk: Volunteering may involve physical activity, interaction with vulnerable populations, and other risks. You voluntarily assume all risks associated with volunteer activities.

Our Insurance: Mile High Ministries maintains general liability insurance. This coverage may provide limited protection for volunteers in some circumstances, but is not a substitute for your personal insurance.

Your Insurance: You are responsible for maintaining your own health, auto, and other appropriate insurance coverage.

Confidentiality

Volunteers may have access to confidential information about:

Program participants and their personal circumstances
Donors and their giving history
Organizational strategies and financial information
Other sensitive matters

You agree to:

Keep all confidential information strictly confidential
Not disclose confidential information to anyone outside Mile High Ministries
Not use confidential information for personal benefit
Maintain confidentiality even after your volunteer service ends

Volunteer Conduct and Termination

We may terminate your volunteer service immediately for:

Violation of policies or these Terms
Inappropriate behavior toward staff, participants, or other volunteers
Breach of confidentiality
Criminal activity
Failure to complete required training or background checks
Other reasons at our sole discretion

9. Intellectual Property Rights

Our Intellectual Property

Mile High Ministries owns or licenses all intellectual property on our website and in our materials, including:

Trademarks: “Mile High Ministries,” “Joshua Station,” “Clara Brown Commons,” “Abundant Ground,” logos, and branding
Copyrights: Text, images, videos, graphics, design elements, publications
Other Content: Educational materials, curricula, forms, assessments

Your Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to:

Access and use our website for personal, non-commercial purposes
Download materials for personal reference related to our programs
Share our content on social media using provided sharing tools

You may NOT:

Use our trademarks without written permission
Reproduce, distribute, or create derivative works from our content for commercial purposes
Remove copyright notices or branding from materials
Frame or mirror our website content
Use our content in ways that suggest endorsement without permission

User Submissions

If you submit content to us (testimonials, stories, photos, suggestions), you grant Mile High Ministries:

A perpetual, worldwide, royalty-free license to use, modify, publish, and distribute your submission
The right to use your name and likeness in connection with your submission (unless you opt out)

You represent that:

You own or have rights to submit the content
Your submission does not violate any third-party rights
Your submission is accurate and not misleading

Copyright Complaints

If you believe content on our website infringes your copyright:

Send written notice to info@milehighmin.org with:
- Description of the copyrighted work
- Location of the allegedly infringing material
- Your contact information
- Statement of good faith belief
- Statement under penalty of perjury that information is accurate
- Your physical or electronic signature

10. User-Generated Content

Testimonials and Stories

We may request testimonials, stories, or feedback from program participants, donors, and volunteers.

Your Rights:

Participation is entirely voluntary
You may withdraw consent for use of your story at any time
You may request to remain anonymous
You control what information you share

Our Use: With your permission, we may use your stories in:

Website and social media
Fundraising materials and annual reports
Grant applications and funder reports
Media and public relations
Training and educational materials

Photo and Video Release

If we photograph or record you at events or programs:

We will seek your consent when practical
You may decline to be photographed or recorded
You may request removal of photos/videos within a reasonable time
We will not use images inappropriately or out of context

Exceptions: Large public events may be photographed generally, and opting out may not be practical. We will provide notice when photography will occur.

Social Media

Content you post on our social media pages or that tags Mile High Ministries:

Must comply with the platform’s terms of service
Should be respectful, appropriate, and relevant
May be shared or responded to by Mile High Ministries
May be removed if it violates our community standards

11. Privacy and Data Protection

Privacy Policy Integration

Your privacy is important to us. Our Privacy Policy (available at [milehighmin.org/privacy]) is incorporated into these Terms by reference and governs how we collect, use, and protect your personal information.

Key Privacy Principles:

We collect only information necessary for our services
We protect your information with appropriate security measures
We do not sell or share your information inappropriately
You have rights to access, correct, and control your information

Special Privacy Protections

Program Participants: We recognize the sensitive nature of information shared by families experiencing housing instability. We maintain strict confidentiality of:

Housing history and personal circumstances
Health and mental health information
Financial and employment information
Family composition and relationships
Other personal matters

Consent for Information Sharing: We will not share your personal information with service partners (schools, healthcare, employment services) without your written consent, except as required by law.

Data Security

We implement multiple layers of security:

Encrypted data storage and transmission
Access controls and authentication
Staff training on confidentiality
Regular security assessments
Incident response procedures

However, no system is 100% secure. We cannot guarantee absolute security of your information.

12. Disclaimers and Limitations of Liability

Services Provided “As Is”

MILE HIGH MINISTRIES PROVIDES ALL SERVICES, PROGRAMS, AND WEBSITE CONTENT “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
WARRANTIES OF NON-INFRINGEMENT
WARRANTIES THAT SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE
WARRANTIES REGARDING ACCURACY OR COMPLETENESS OF CONTENT

No Guarantee of Results

We do not guarantee:

Acceptance into programs
Specific housing placements or timelines
Success in achieving self-sufficiency goals
Outcomes from referrals to external services
Resolution of legal, health, employment, or other personal challenges
Website availability or functionality

Information Accuracy

While we strive for accuracy, we do not warrant that:

Website content is always current or error-free
Referrals to external resources will meet your needs
Program information will not change
All services will remain available

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MILE HIGH MINISTRIES AND ITS DIRECTORS, OFFICERS, EMPLOYEES, VOLUNTEERS, AND AGENTS SHALL NOT BE LIABLE FOR:

Direct Damages:

Loss of housing or housing opportunities
Financial losses
Employment issues
Personal injury (except as caused by our gross negligence)

Indirect Damages:

Lost profits or opportunities
Emotional distress
Consequential or incidental damages
Punitive damages

Total Liability: Our total liability to you for any claims arising from these Terms or our services shall not exceed the amount you have paid to Mile High Ministries in the 12 months preceding the claim (or $100 if you have not made payments).

Exceptions to Limitations

These limitations do NOT apply to:

Liability that cannot be excluded under applicable law
Death or personal injury caused by our gross negligence or willful misconduct
Fraud or fraudulent misrepresentation
Violations of your statutory rights that cannot be waived

Third-Party Services

We are not responsible for:

Services provided by referral partners
Content on third-party websites
Actions of landlords, employers, schools, or other service providers
Results from external programs or interventions

13. Indemnification

Your Agreement to Indemnify

You agree to indemnify, defend, and hold harmless Mile High Ministries and its directors, officers, employees, volunteers, and agents from any claims, losses, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from:

Your violation of these Terms
Your violation of any applicable laws or regulations
Your violation of any third-party rights (privacy, intellectual property, etc.)
Content you submit or share
Your use of our services or website
Your interactions with other users, program participants, or third parties
Your negligent or intentional misconduct

Our Right to Control Defense

If we are sued because of your actions, we reserve the right to:

Assume exclusive control of the defense
Retain counsel of our choosing
Require your cooperation in the defense
Settle claims as we determine appropriate

14. Dispute Resolution

Initial Contact and Informal Resolution

Before pursuing formal legal action, you agree to:

Contact us at info@milehighmin.org or (303) 839-5198 to describe your concern
Allow us 30 days to investigate and respond
Engage in good faith discussions to resolve the matter informally

Most disputes can be resolved through direct communication.

Governing Law

These Terms are governed by the laws of the State of Colorado, without regard to conflict of law principles.

Jurisdiction and Venue

Any legal action or proceeding arising from these Terms shall be brought exclusively in the state or federal courts located in Denver, Colorado. You consent to personal jurisdiction and venue in these courts.

Waiver of Class Actions

TO THE EXTENT PERMITTED BY LAW, YOU AGREE THAT ALL CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

Arbitration (Optional)

For certain disputes, the parties may mutually agree to binding arbitration under the rules of the American Arbitration Association. Arbitration is not mandatory unless specifically agreed to by both parties.

Exceptions to Dispute Resolution

These dispute resolution provisions do NOT apply to:

Claims for injunctive or equitable relief
Intellectual property disputes
Small claims court actions
Housing-related disputes subject to landlord-tenant law

15. Changes to Terms

Our Right to Modify

Mile High Ministries reserves the right to modify, amend, or replace these Terms at any time for reasons including:

Changes in applicable laws or regulations
Changes in our services or programs
Improvement of user protections
Clarification of existing terms

Notice of Material Changes

For material changes affecting your rights or obligations, we will provide notice through:

Prominent website announcement
Email to registered users
Text message to messaging subscribers
Direct notice to active program participants

Non-material changes (formatting, clarifications, corrections) will be posted without additional notice.

Effective Date of Changes

Changes become effective:

For material changes: 30 days after notice is provided
For non-material changes: Immediately upon posting

Your Options

If you disagree with changes:

You may discontinue using our services
For program participants: Changes do not affect your existing housing agreements or program participation rights established in program-specific contracts
For donors and supporters: You may opt out of communications
For volunteers: You may discontinue volunteer service

Continued use of our services after changes become effective constitutes acceptance of modified Terms.

16. Miscellaneous Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any program-specific agreements, constitute the entire agreement between you and Mile High Ministries regarding your use of our services.

Severability

If any provision of these Terms is found to be unenforceable or invalid:

That provision will be modified to reflect the parties’ intention as closely as possible
All other provisions will remain in full effect
The unenforceable provision will not affect the validity of the remaining Terms

Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future. Any waiver must be in writing and signed by an authorized representative of Mile High Ministries.

Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without our written consent.

Mile High Ministries may assign these Terms in connection with a merger, acquisition, or sale of assets, or to any affiliated organization.

Headings

Section headings in these Terms are for convenience only and do not affect interpretation.

Survival

Provisions that by their nature should survive termination of these Terms shall survive, including:

Intellectual property rights
Disclaimers and limitations of liability
Indemnification obligations
Dispute resolution provisions
Confidentiality obligations

Language

These Terms are drafted in English. Any translations are provided for convenience only. In case of conflicts between versions, the English version controls.

Force Majeure

Mile High Ministries is not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including:

Natural disasters
Public health emergencies
Acts of government
War or terrorism
Labor disputes
Internet or utility failures

17. Contact Information

For questions, concerns, or requests regarding these Terms of Service:

Mile High Ministries

Main Office:
913 North Wyandot Street
Denver, CO 80204
Phone: (303) 839-5198
Email: info@milehighmin.org
Website: milehighmin.org

Joshua Station Office:
2330 West Mulberry Place
Denver, CO 80204

Clara Brown Commons:
3701 York Street
Denver, CO 80205

Office Hours:
Monday-Friday, 9:00 AM – 5:00 PM

For Specific Inquiries:

Terms of Service Questions: info@milehighmin.org (Subject: Terms Inquiry)
Text Messaging Issues: Reply HELP to any text message or call (303) 839-5198
Program Applications: Contact specific program offices listed above
Donation Questions: info@milehighmin.org (Subject: Donation Inquiry)
Volunteer Opportunities: info@milehighmin.org (Subject: Volunteer Inquiry)

We will respond to inquiries within 3 business days.

Acknowledgment

BY USING MILE HIGH MINISTRIES’ SERVICES, WEBSITE, OR PROGRAMS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE AND OUR PRIVACY POLICY.

For Program Participants: Your participation in specific programs is also governed by program-specific agreements, lease agreements, and residency rules. In case of conflicts, program-specific agreements control for matters related to housing and program requirements.

For Volunteers: Your volunteer service is also governed by volunteer agreements, liability waivers, and position-specific requirements.

For Donors: Your donations are also subject to our gift acceptance policies and tax compliance requirements.

Our Values in Action

These Terms of Service reflect Mile High Ministries’ core values:

Dignity and Respect: We honor the dignity of every person we serve, recognizing that families experiencing homelessness deserve the same rights and protections as anyone else.

Transparency: We are honest about our policies, limitations, and what you can expect from our services.

Advocacy: We advocate for systemic change while providing individual support, and we protect your rights throughout our relationship.

Community: We build trust through consistent, fair application of policies and genuine care for the people we serve.

Compassion: While these Terms include necessary legal protections, our approach is always guided by compassion and understanding of the challenges faced by vulnerable families.

Mile High Ministries is a 501(c)(3) nonprofit organization (Tax ID 84-0782214).

We seek God’s peace for our city through the creative, compassionate, and prayerful development of people and communities.